Casestudies - Hotels & Leisure

Chardon Management

Chardon Management Ltd is a leading independent hotel management company in the UK working on behalf of a number of hotel owners and investment groups.

The current portfolio is spread across the UK, from Perth in Scotland to Brighton on the south coast of England and covers a number of brands including Holiday Inn, Holiday Inn Express, Best Western and most recently Doubletree by Hilton.

Service Measure currently provide mystery guest services across the portfolio of 29 hotels.

In terms of understanding my needs, responsiveness, professionalism and presentation of services, I found Service Measure to be “excellent”, and would be very likely to recommend them to others.

Managing Director, Chardon Management Ltd. (Please ask for further details)