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Casestudies - Restaurants & Bars
Ed’s Easy Diner
“I have been impressed with Gary’s speed in turning round our requests to review the questions.
He employs a very ‘will do’ attitude and is responsive to feedback.
My GM’s are very keen to receive the reports. We use them to give feedback to our teams at appraisal time and to identify specific training issues, and the good reports certainly act as a motivational tool.
They [Service Measure] have without question helped us raise our standards of service, and I would have no hesitation in recommending Gary and Service Measure to other operators.”
- Tim Bennett, Managing Director
